Last Updated: November 2025

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At Banana Cards we are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, store, and protect your information when you visit our website, use our platform, purchase our products, or interact with our services.

 

1. Who We Are & How to Contact Us

Six studio creative FZCO is the data controller responsible for your personal information.

If you have any questions, requests, or concerns about this Privacy Policy or how we handle your data, please contact us at:

Email: hello@banana.cards

 

2. Information We Collect

We collect information in the following ways:

 

a. Information You Provide Directly

When you create an account, purchase products, activate cards, contact us, or use our services, you may provide:

• Full name

• Email address

• Phone number

• Company name, job title, and industry

• Billing and delivery address

• Account login credentials

• Profile content you choose to publish (e.g. bio, links, images, videos)

• Communications with us (support requests, feedback, messages)

 

b. Payment Information

Payments are processed by third-party payment providers. We do not store full payment card details. We may receive limited transaction references necessary for accounting and support.

 

c. Automatically Collected Information

When you use our website or platform, we may automatically collect:

• IP address

• Device type, browser type, and operating system

• Usage data (pages visited, features used, interaction timestamps)

• Referral sources

• Cookie and tracking data (see Section 6)

 

d. Third-Party & Attribution Data

If you interact with Banana Cards via affiliate links, QR codes, or NFC cards, we may collect attribution and engagement data to ensure correct functionality, analytics, and commission tracking.

 

e. Children’s Data

Banana Cards services are not intended for children, and we do not knowingly collect personal data from individuals under the age required by applicable law.

 

3. Legal Basis for Processing

We process your personal data based on one or more of the following legal grounds:

• Contractual necessity – to provide products and services you request

• Consent – where you have explicitly agreed (e.g. marketing communications)

• Legal obligations – including accounting, tax, and regulatory requirements

• Legitimate interests – such as improving our services, platform security, analytics, and fraud prevention, where your rights do not override these interests

 

4. How We Use Your Information

We use your information to:

• Create and manage your Banana Cards account

• Provide, operate, and improve our products and services

• Process orders, deliveries, activations, and payments

• Enable NFC, QR, profile sharing, CRM, and analytics features

• Communicate with you regarding support, updates, or service notices

• Send marketing communications where permitted

• Maintain platform security and prevent misuse

• Comply with legal and regulatory obligations

 

5. How We Share Your Information

We do not sell your personal data.

We may share limited personal information only when necessary, including with:

• Service providers (e.g. hosting, payment processors, analytics, email delivery)

• Logistics and fulfilment partners for hardware delivery

• Marketing and advertising platforms (e.g. Google, Meta) in aggregated or limited form

• Professional advisors (legal, accounting, compliance)

• Authorities or regulators when legally required

• Business transfers (e.g. merger, acquisition, or asset sale)

All third parties are required to handle your data securely and lawfully.

We commit not to sell, share, or trade the customer's personal information with any third party for commercial purposes, except as required by law or for delivery purposes (sharing address/phone with carriers).

 

6. Cookies & Tracking Technologies

We use cookies and similar technologies to:

• Ensure website functionality and security

• Remember user preferences

• Analyse performance and usage

• Deliver relevant marketing (where permitted)

You can manage cookie preferences through your browser or consent tools where available. Disabling cookies may affect certain features.

 

7. International Data Transfers

Your information may be processed or stored outside your country of residence, including in jurisdictions where data protection laws may differ.

Where required, we safeguard international transfers using appropriate legal mechanisms, such as Standard Contractual Clauses or equivalent protections.

 

8. Marketing Communications

We may contact you by email or other channels with product updates, offers, or relevant information where legally permitted.

You can opt out at any time by:

• Clicking the unsubscribe link in emails

• Contacting us at hello@banana.cards

Unsubscribe requests may take a short time to take effect.

 

9. Your Data Protection Rights

Depending on your location, you may have the right to:

• Access your personal data

• Correct inaccurate or incomplete data

• Request deletion of your data

• Restrict or object to processing

• Withdraw consent at any time

• Request data portability

• Lodge a complaint with a data protection authority

To exercise your rights, contact hello@banana.cards with sufficient information to verify your identity.

 

10. Security & Data Retention

Security & Data Retention

We implement appropriate technical and organisational measures to protect your data against unauthorised access, loss, or misuse.

We retain personal data only as long as necessary for the purposes outlined in this policy or as required by law.

 

11. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website, with the updated date shown at the top.

Continued use of our services after changes take effect constitutes acceptance of the updated policy.

 

Contact Information

For support, legal notices, or questions about Privacy Policy, please contact:

• Email: hello@banana.cards